Frequently Asked Questions
Everything you need to know about shopping with Goo Goo Dolls fashion.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental US. International orders may take 10-21 business days depending on customs processing.
What is your return policy?
We offer a 30-day return policy for all unworn items with original tags attached. Please note that for hygiene reasons, earrings and intimate apparel are final sale.
How do I know which size to choose?
Each product page features a detailed size guide with measurements in both inches and centimeters. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Klarna for interest-free installment payments.
Are your materials sustainably sourced?
At Goo Goo Dolls, we are committed to ethical fashion. 80% of our current collection is made from organic cotton or recycled polyester, and we vet all our manufacturing partners for fair labor practices.
Can I change or cancel my order after it has been placed?
Orders are processed quickly to ensure fast delivery. You can change or cancel your order within 60 minutes of placement by contacting our support team via live chat.